Frequently Asked Questions on Permanent Residential Standby Generators from IES

Q: How are the generators powered?
A: They are powered by propane or natural gas.

Q:If I will be installing propane, what should I do?
A: If you need to install a propane tank, we can recommend a propane company in your area, or you may find and choose your own. We work with propane companies from Maryland, Virginia and surrounding areas.

Q: How do I know which size of generator is right for me?
A: The size of the generator depends on the number of circuits that you want to power in the event of an outage. See our chart to help you decide.

Q: Who can help me determine what size of generator I need?
A: We can! Call us today or fill out our online form for a free no obligation evaluation.

Q: Who will do the installation?
A: We will do the complete installation for you, unless you need propane installed. All of our technicians have been factory trained and certified to install these units.

Q: Does IES subcontract out any of the work?
A: None of our work is subcontracted out. All of our employees are full-time employees who work for IES.

Q: Does IES have any financing options?
A: Financing is available with several plans to choose from, many interest free. Please ask one of our sales technicians for more information.

Q: How long has IES been in business?
A: We have been providing our customers with backup power protection since 1995.

Q: What other services do you offer?
A: We are the Generator Specialists. We sell, install and service generators. For generators we have installed, there is a Standard Preventative Maintenance Program that includes a yearly maintenance on the generator. We also service generators that were not purchased through IES.