There are several stages that effect a complete standby generator installation. We strive to make every effort to complete the installation with minimal inconvenience to you.
You will need to know the exact circuits you want to use for your standby generator installation. Most labeling of breaker panels is incorrect. Take the time before installation to verify the exact breakers that control the loads in your home. Verify the ones that you want for the generator system by marking them with a colored marker, or note the exact breaker ID number. This helps guarantee your satisfaction and will save any extra charges for switching circuits after installation. If you can’t verify the breakers, it is imperative someone that knows exactly what is to be on your system is present during installation to work with our electrician.
One day is usually all it takes to install residential standby generators and the electrical work. Trenching and burial of cables, excessive routing of cables through the home, installation of concrete pad, additional site work and unforeseen circumstances will add to the duration.
Electrical inspection requirements vary with the complexity of the installation. Access to the home is required for an electrical inspector. Most often when the installation requires no trenching or excessive wiring, only one electrical inspection is required. An inspection typically takes place a couple of days or more after the standby generator installation. If required, or desired, the final inspection can be scheduled to take place during a day that is most convenient for you, although government inspection agencies will provide no exact time as to when the inspection will take place. Inspectors follow a BASIC NEC guideline. Details of the inspection are left up to the individual inspectors' interpretation and each will have their own personal preferences. Though we follow code, sometimes changes are required after the inspection process. At that time, IES will need to revisit to make modifications and schedule an additional visit from the inspector.
• Natural Gas & Existing Propane Supply
Will IES be providing the natural or LP gas connection, or your own plumber? What about a gas fitter? If you choose to utilize the services of others, they should contact our installation supervisor Mike Mueller, or our office manager Amanda Keller, with any questions. IES always works to keep required access to the home at a minimum.
On the day of the standby generator installation, IES will strive to have the roughing in of the gas work completed. This requires the gas service be turned off for a short period of time. When the gas service is turned back on, the plumber MUST be able to enter the home and verify safe operation of all gas appliances. The roughing in of the gas work is typically inspected the following day by the appropriate agency. You will not need to be present if the gas meter is outside and no additional piping was ran through the home. If this inspection requires entry into the house, we will try to schedule the final electrical and roughing in plumbing inspections for the same day. After the roughing in is approved, the plumber will return to complete the connection to the residential standby generator. You will not need to be present. At this point in time, the generator should be operational.
If the home is serviced with natural gas, it is most likely that the gas meter and piping from the street will have to be upgraded by your gas utility. This is an extremely important part of a professional standby generator installation and will require that you be home at the time of their upgrade. Any charges from your gas utility will be billed directly to you.
• New Propane Supply
Propane companies prefer to have residential standby generators installed prior to the delivery and connection of the propane. If you choose to utilize the services of our recommended propane supplier, we will coordinate our activities. If you choose to use your own propane supplier, they should contact either Mike Mueller or Amanda Keller with any questions. In most instances, you will not have to be home for the propane installation or inspection, but that is up to the individual companies.
After completion of the final gas connections, your respective company should notify us that the gas has been connected. A representative of IES will return to officially startup the unit and properly instruct you on its use and operation. If we haven't called you once you know the gas connection is complete, please call so we can schedule an appointment.
Proper maintenance from factory trained and certified mechanics is critical to the longevity and satisfactory operation of your generator. Soon after startup you will receive our maintenance agreement. Though your first service is not required for six months, please fill out the form and return it as soon as possible so we may put you on a schedule. Maintenance is scheduled by zip code. Your service interval will be between 5 and 7 months.