IES is here 24 hours a day, 365 days a year to help with all of your generator service needs. Occasionally, power outages happen after normal business hours and on the weekends and for whatever reason your generator doesn’t start. But there is no need to fear! We always have a technician on call to assist you and help get your generator back up and running.

“We call you back and were not just an after hours operator.  We know the product. On my design consultation visits, I quite often receive comments on the knowledge of the inside staff when when customers call in.”

And when it comes to after hours emergency phone support for our clients, there’s no better.

Doug Keller, Owner

If we can’t help you over the phone, a technician will be dispatched to your home to help get you back up and running.

EMERGENCY NUMBER : 410-344-1800

When prompted to do so, leave us a message, noting your power is out and your generator is not working, and a representative will get back to you as soon as possible.

*** Charges may apply. Please ask a representative for details.